Privacy policy
Effective Date: September 1, 2026
At dladyfashion.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, browse our products, create an account, place an order, contact us, or otherwise use our services.
By accessing or using dladyfashion.com, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below. If you do not agree with any part of this Privacy Policy, please discontinue use of our website and services.
1. About Us
dladyfashion.com is an online Women’s Fashion store offering fashion products and related accessories through our website.
Business Name: Dlady Fashion
Website: dladyfashion.com
Email: dladyfashion87@gmail.com
Phone: 9046200141
Address: Bablabon, Chandannagar, Nadia, West Bengal, India
PIN Code: 741509
GST Number: 19CJBPM7366R1Z8
Business Category: Women Fashion
For any privacy-related questions, concerns, requests, or complaints, you may contact us using the email address or phone number mentioned above.
2. Information We Collect
We may collect different types of information when you interact with our website and services. The information we collect depends on how you use dladyfashion.com.
A. Personal Information
When you place an order, create an account, contact us, or voluntarily provide information, we may collect information such as:
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Full name
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Billing address
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Shipping address
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Mobile or telephone number
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Email address
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Order details
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Product preferences
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Payment-related information
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Customer support communications
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Information you voluntarily provide through forms or messages
We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve your shopping experience.
B. Payment Information
When you make a purchase, payment information may be processed by our selected payment gateway, banking institution, or other payment service provider.
Depending on the payment method you choose, payment providers may collect information such as card details, bank information, UPI information, transaction details, or other information required to process a payment.
We generally do not need to store your complete debit card, credit card, banking password, or payment authentication information on our own systems. Payment processing may be handled directly by authorized third-party payment providers according to their own privacy policies and security practices.
C. Automatically Collected Information
When you visit dladyfashion.com, certain technical information may automatically be collected, including:
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IP address
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Browser type
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Device type
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Operating system
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Website pages visited
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Date and time of visits
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Referring website
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General website interaction information
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Approximate location information derived from technical data
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Cookies and similar technologies
This information helps us understand how visitors use our website and enables us to improve website performance, security, and functionality.
3. How We Use Your Information
We may use collected information for legitimate business and operational purposes, including:
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Processing and fulfilling your orders.
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Delivering products to the address provided by you.
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Confirming orders and payments.
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Communicating with you regarding your order.
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Providing customer support.
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Responding to questions, complaints, and requests.
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Managing customer accounts where applicable.
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Improving our products, website, services, and customer experience.
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Preventing fraud, unauthorized activity, abuse, or security threats.
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Maintaining website security and functionality.
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Managing returns, refunds, cancellations, and exchanges.
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Sending important service-related notifications.
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Providing promotional communications where legally permitted and where appropriate.
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Understanding customer preferences and website usage.
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Complying with applicable legal, tax, accounting, regulatory, and governmental requirements.
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Establishing, exercising, or defending legal rights when necessary.
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.
4. Cookies and Similar Technologies
dladyfashion.com may use cookies and similar technologies to improve your browsing experience.
Cookies are small data files stored on your device when you visit certain websites. They may help us remember preferences, maintain shopping cart information, understand website traffic, and improve website functionality.
Cookies may be used for purposes such as:
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Essential website functionality
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Shopping cart functionality
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Login or account functionality
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Website analytics
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Performance monitoring
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Personalization
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Advertising and marketing, where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
5. Order and Transaction Information
When you place an order through dladyfashion.com, we may retain information relating to your transaction, including the products purchased, order amount, delivery information, contact information, payment status, and order history.
This information may be required to:
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Fulfill your order
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Provide delivery services
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Handle returns or refunds
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Maintain business and accounting records
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Respond to customer service requests
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Meet legal or tax obligations
6. Sharing of Personal Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
However, we may share necessary information with trusted service providers and business partners when required to provide our services.
These parties may include:
Delivery and Logistics Providers
Your name, phone number, shipping address, and relevant order information may be shared with courier or logistics companies to deliver your purchases.
Payment Service Providers
Transaction-related information may be shared with payment gateways or financial service providers to process and verify payments.
Technology and Hosting Providers
Website hosting, e-commerce platforms, cloud services, analytics providers, security providers, and technical service providers may process certain information on our behalf.
Marketing and Analytics Providers
Where applicable, we may use analytics or marketing services to understand website activity, measure advertising performance, or provide relevant promotional content.
Legal or Government Authorities
We may disclose information when required by applicable law, court order, government request, regulatory requirement, or legal process.
We may also disclose information where necessary to protect our rights, customers, website, business, or other persons from fraud, security threats, or unlawful activities.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include appropriate access controls, secure website technologies, authentication procedures, monitoring, and other safeguards appropriate to the nature of the information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
You are also responsible for protecting the confidentiality of your account credentials, passwords, and devices.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal, tax, accounting, or regulatory obligations.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
9. Third-Party Websites and Services
Our website may contain links, integrations, payment services, advertisements, social media features, or other connections to third-party websites and services.
Third-party websites operate independently and may have their own privacy policies and terms. We are not responsible for the privacy, security, content, or practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.
10. Communications With Customers
We may contact you using the contact information you provide for purposes related to your orders or use of our services.
Examples include:
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Order confirmation
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Payment confirmation
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Shipping updates
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Delivery notifications
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Return or refund updates
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Customer support responses
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Important service announcements
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Security-related notifications
Where legally permitted, we may also send promotional communications regarding products, offers, collections, or services.
You may request to stop receiving promotional communications by following available unsubscribe instructions or contacting us directly.
Please note that even if you opt out of promotional communications, we may still send necessary transactional or service-related communications.
11. Children's Privacy
dladyfashion.com is not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at dladyfashion87@gmail.com.
If we become aware that we have collected information in circumstances where deletion is required by applicable law, we will take reasonable steps to address the issue.
12. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
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Request access to personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of information where legally permitted.
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Request information about how your personal data is used.
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Withdraw consent where processing is based on consent.
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Object to certain processing activities where applicable.
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Request restriction of certain processing activities where legally available.
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Opt out of certain promotional communications.
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Raise a privacy-related complaint or concern.
To exercise an applicable privacy right, please contact us using the details provided below.
We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.
13. Accuracy of Information
You are responsible for providing accurate, current, and complete information when placing an order or using our services.
If your personal information changes, we encourage you to update it where account functionality is available or contact us so that we can make appropriate corrections.
Providing an incorrect shipping address or phone number may result in delivery problems, delays, or failed delivery.
14. Fraud Prevention and Security Monitoring
We may process certain information to detect, investigate, and prevent fraudulent transactions, unauthorized access, suspicious activity, abuse, or other security threats.
This may include reviewing transaction information, device-related information, IP addresses, order patterns, and other relevant information.
Such processing helps protect our customers, business, payment processes, and website.
15. Business Transfers
If dladyfashion.com or substantially all of its assets are transferred, sold, reorganized, merged, or otherwise involved in a business transaction, customer information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.
We will take reasonable steps to ensure that personal information remains protected during any such transaction.
16. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.
When changes are made, we may update the “Effective Date” shown at the beginning of this Privacy Policy.
We encourage customers to periodically review this page to remain informed about how we handle personal information.
Your continued use of dladyfashion.com after an updated Privacy Policy becomes effective may constitute acceptance of the updated policy to the extent permitted by applicable law.
17. Legal Compliance
We aim to handle personal information in accordance with applicable laws and regulations governing privacy, consumer protection, e-commerce, taxation, electronic transactions, and data protection.
Where applicable law provides additional privacy rights or protections, those rights will continue to apply.
Nothing in this Privacy Policy is intended to limit any rights that cannot lawfully be excluded or restricted under applicable law.
18. Contact Us
If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about the handling of your personal information, please contact us.
Dlady Fashion
Website: dladyfashion.com
Email: dladyfashion87@gmail.com
Phone: 9046200141
Address: Bablabon, Chandannagar, Nadia, West Bengal, India
PIN: 741509
GST No.: 19CJBPM7366R1Z8
Business Category: Women Fashion
We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period, subject to verification requirements and applicable law.
19. Consent and Acknowledgment
By using dladyfashion.com, placing an order, submitting information, or otherwise interacting with our website, you acknowledge that you have read this Privacy Policy.
Where consent is required by applicable law, we will seek consent through appropriate methods. You may have the right to withdraw consent in certain circumstances, although withdrawal may not affect processing that has already occurred lawfully or processing that is permitted on another legal basis.
20. Final Statement
At dladyfashion.com, protecting customer information is an important part of providing a trustworthy online shopping experience. We aim to collect only information that is reasonably necessary, use it responsibly, protect it through appropriate safeguards, and provide customers with appropriate choices and rights regarding their personal information.
If you have any questions regarding how we collect, use, or protect your information, please contact us at dladyfashion87@gmail.com or 9046200141.
© 2026 Dlady Fashion – dladyfashion.com. All Rights Reserved.