Terms & Conditions

Effective Date: September 1, 2026
Website: dladyfashion.com
Business Name: Dlady Fashion
Category: Women’s Fashion
Email: dladyfashion87@gmail.com
Phone: 9046200141
Business Address: Bablabon, Chandannagar, Nadia, West Bengal, India
PIN Code: 741509
GSTIN: 19CJBPM7366R1Z8

Welcome to dladyfashion.com. These Terms & Conditions govern your access to and use of our website, products, services, and related features. By visiting our website, browsing products, placing an order, creating an account, or using any service provided through the website, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website or purchasing any product. If you do not agree with any part of these terms, please do not use our website or place an order through it.

1. About Dlady Fashion

Dlady Fashion is an online Women’s Fashion store offering fashion products and related accessories through dladyfashion.com. We aim to provide customers with fashionable, quality-oriented products at competitive prices and deliver a convenient online shopping experience.

These Terms apply to all visitors, customers, registered users, and anyone who accesses or uses our website.

2. Acceptance of Terms

By accessing or using dladyfashion.com, you confirm that:

  • You have read and understood these Terms & Conditions.

  • You agree to comply with these terms.

  • You provide accurate and complete information when required.

  • You are legally capable of entering into a purchase agreement under applicable law.

  • You will use the website only for lawful purposes.

  • You will not misuse, disrupt, or attempt to gain unauthorized access to the website.

If you do not agree to these Terms, you should discontinue use of the website.

3. Changes to These Terms

Dlady Fashion reserves the right to modify, update, add, or remove any portion of these Terms & Conditions at any time without prior notice.

Changes may be made to reflect:

  • Changes in our business operations.

  • Changes in products or services.

  • Changes in applicable laws or regulations.

  • Improvements to our website.

  • Changes in payment, shipping, return, or customer-service procedures.

The updated version will be published on this page with the revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

4. Website Usage

You agree to use dladyfashion.com responsibly and legally.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our systems.

  • Introduce viruses, malware, harmful code, or other malicious software.

  • Copy or reproduce website content without permission.

  • Use automated systems to collect website information without authorization.

  • Interfere with website functionality or security.

  • Submit false, misleading, or fraudulent information.

  • Use another person's information without authorization.

  • Attempt to manipulate prices, orders, reviews, or promotions.

We may restrict or terminate access to the website if we reasonably believe that a user has violated these terms.

5. Product Information

We make reasonable efforts to display accurate product information, including:

  • Product name.

  • Product description.

  • Images.

  • Available sizes or variants.

  • Colour options.

  • Prices.

  • Offers and discounts.

  • Other relevant product specifications.

However, colours displayed on your device may differ slightly from the actual product because of screen settings, lighting, photography, and device specifications.

Product images may also be used for illustrative purposes. Minor differences in appearance, packaging, labels, or presentation may occur.

We reserve the right to correct product information, typographical errors, pricing errors, or other inaccuracies whenever identified.

6. Product Availability

All products displayed on dladyfashion.com are subject to availability.

A product shown as available may become unavailable due to:

  • High demand.

  • Inventory errors.

  • Supplier availability.

  • Technical issues.

  • Unexpected stock changes.

If an ordered product becomes unavailable after your order is placed, we may contact you regarding an alternative, cancellation, or applicable refund.

We reserve the right to limit the quantity of products purchased by a customer where necessary.

7. Pricing

All product prices displayed on the website are subject to change without prior notice.

Prices may change because of:

  • Promotional campaigns.

  • Inventory changes.

  • Supplier pricing.

  • Taxes or regulatory changes.

  • Operational costs.

  • Technical or listing errors.

We make reasonable efforts to ensure pricing information is accurate. If a significant pricing error occurs, we reserve the right to cancel an affected order and notify the customer.

Any applicable delivery charges, taxes, or other charges will be displayed where applicable before order completion.

8. Orders

When you place an order on dladyfashion.com, you are making a request to purchase the selected products according to the information shown at checkout.

An order confirmation does not necessarily guarantee final acceptance of the order. We reserve the right to cancel or decline an order in circumstances including:

  • Product unavailability.

  • Incorrect product information.

  • Incorrect pricing.

  • Suspicious or fraudulent activity.

  • Invalid customer information.

  • Delivery limitations.

  • Repeated failed deliveries.

  • Other legitimate operational reasons.

If an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method or according to our refund procedure.

9. Customer Information

Customers are responsible for providing accurate information during checkout.

This may include:

  • Full name.

  • Mobile number.

  • Email address.

  • Complete shipping address.

  • PIN code.

  • Payment information where required.

Customers should carefully verify all details before placing an order.

Dlady Fashion will not be responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

10. Payment

We may provide one or more payment options depending on availability, including online payment methods and Cash on Delivery where offered.

Customers agree to provide valid and authorized payment information.

For Cash on Delivery orders, customers agree to accept the shipment and pay the applicable amount at the time of delivery.

We reserve the right to restrict certain payment methods for particular orders, customers, locations, or circumstances.

11. Cash on Delivery Orders

Where Cash on Delivery is available, customers placing a COD order are expected to accept the package and make the required payment upon delivery.

Customers should not place COD orders with false information or without an intention to receive the product.

Repeated refusal of legitimate COD orders, fraudulent ordering activity, or repeated failed deliveries may result in restrictions on future COD purchases.

12. Shipping and Delivery

We aim to process and dispatch orders within the estimated processing period displayed on the website or communicated to customers.

Delivery times may vary depending on:

  • Customer location.

  • Courier availability.

  • Weather conditions.

  • Public holidays.

  • Transportation disruptions.

  • High-volume periods.

  • Natural events.

  • Operational or logistical circumstances.

Delivery estimates are not always guaranteed.

Once an order has been handed over to the courier or delivery partner, delays caused by circumstances beyond our reasonable control may occur.

Customers should ensure that someone is available to receive the shipment when required.

13. Delivery Attempts

Courier partners may make one or more delivery attempts depending on their operational policies.

A delivery may fail because of:

  • Incorrect address.

  • Incorrect phone number.

  • Customer unavailable.

  • Refusal to accept the parcel.

  • PIN code limitations.

  • Courier-related issues.

  • Other circumstances beyond our reasonable control.

If a shipment is returned because of customer-related reasons, additional shipping or re-delivery conditions may apply.

14. Returns and Refunds

Returns and refunds are governed by our applicable Return & Refund Policy, which forms part of these Terms & Conditions.

Customers should review the Return & Refund Policy before purchasing.

Where a return is permitted, customers may be required to:

  • Submit a return request within the applicable period.

  • Provide order details.

  • Provide photographs or videos where necessary.

  • Keep the product unused or in the required condition.

  • Retain original packaging, tags, labels, and accessories where applicable.

  • Follow the return instructions provided by Dlady Fashion.

Products returned without following the applicable procedure may not qualify for a return or refund.

15. Damaged, Incorrect, or Defective Products

If you receive a product that appears damaged, incorrect, or defective, you should contact us as soon as possible after delivery.

We may request:

  • Order number.

  • Product photographs.

  • Packaging photographs.

  • Unboxing video where applicable.

  • Description of the issue.

  • Other information required to evaluate the claim.

Any replacement, return, refund, or other resolution will be subject to verification and the applicable policy.

16. Intellectual Property

All content available on dladyfashion.com, including but not limited to:

  • Logos.

  • Brand names.

  • Product descriptions.

  • Images.

  • Graphics.

  • Website design.

  • Text.

  • Icons.

  • Layouts.

  • Promotional materials.

may be owned by or licensed to Dlady Fashion and may be protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit website content without prior written permission.

17. User Reviews and Content

If customers submit reviews, comments, photographs, feedback, or other content, they must ensure that such content is truthful, lawful, and does not violate the rights of others.

Users must not submit:

  • False reviews.

  • Abusive content.

  • Offensive content.

  • Defamatory statements.

  • Spam.

  • Malicious code.

  • Copyright-infringing content.

  • Private or confidential information belonging to another person.

By submitting content, you grant Dlady Fashion permission to use, reproduce, display, or publish that content for legitimate business, promotional, or customer-service purposes, subject to applicable law.

18. Promotions and Discounts

Dlady Fashion may offer promotional campaigns, discount codes, limited-time offers, or special pricing.

Promotions may have specific:

  • Validity periods.

  • Product restrictions.

  • Quantity limits.

  • Usage limits.

  • Customer eligibility requirements.

  • Minimum purchase requirements.

Unless specifically stated, promotions cannot be combined with other offers.

We reserve the right to modify, suspend, or cancel promotions where reasonably necessary.

19. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, technology providers, analytics services, or other service providers.

Third-party services may have their own terms and privacy policies. Dlady Fashion is not responsible for the independent policies, practices, availability, or performance of third-party services beyond our reasonable control.

20. Website Availability

We aim to keep dladyfashion.com available and functional; however, continuous or uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance.

  • Technical problems.

  • Server issues.

  • Software updates.

  • Security concerns.

  • Internet or network failures.

  • Other circumstances beyond our reasonable control.

We may temporarily suspend or modify website functionality when necessary.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Dlady Fashion shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products, except where liability cannot legally be excluded.

We are not responsible for losses caused by circumstances beyond our reasonable control, including courier delays, technical failures, natural events, communication failures, or incorrect information supplied by customers.

Nothing in these Terms is intended to exclude any legal rights or protections that cannot lawfully be excluded.

22. Force Majeure

Dlady Fashion will not be responsible for delays or failure to perform obligations caused by events beyond reasonable control.

Such events may include:

  • Natural disasters.

  • Floods.

  • Fire.

  • Severe weather.

  • Epidemics or public emergencies.

  • Government restrictions.

  • Transportation disruptions.

  • Strikes.

  • Civil disturbances.

  • Internet or infrastructure failures.

  • Other unforeseen events.

Where such circumstances occur, we will make reasonable efforts to resume normal operations as soon as practical.

23. Privacy

Your use of dladyfashion.com may involve the collection and processing of information necessary to provide our services.

We may use customer information for purposes such as:

  • Processing orders.

  • Delivering products.

  • Providing customer support.

  • Processing payments.

  • Sending order updates.

  • Preventing fraud.

  • Improving our website and services.

For more information about how information is handled, customers should review our Privacy Policy.

24. Account Security

If account registration is available, customers are responsible for maintaining the confidentiality of their login credentials.

You should immediately notify us if you believe your account has been accessed without authorization.

Customers should not share passwords or account credentials with unauthorized persons.

25. Fraud Prevention

We reserve the right to investigate orders that appear suspicious, fraudulent, abusive, or inconsistent with normal purchasing behaviour.

We may cancel orders, restrict payment options, limit account access, or take other appropriate measures where there is a reasonable concern about fraud or misuse.

26. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from the use of dladyfashion.com or the purchase of products through the website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter, subject to applicable law.

27. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary, while the remaining provisions will continue to remain effective.

28. No Waiver

Failure by Dlady Fashion to enforce any provision of these Terms at any particular time does not mean that we waive our right to enforce that provision later.

29. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable website policies, constitute the terms governing your use of dladyfashion.com and your purchases from Dlady Fashion.

30. Contact Us

If you have questions about these Terms & Conditions, an order, product, payment, delivery, return, refund, or any other matter related to our website, please contact us.

Dlady Fashion
Website: dladyfashion.com
Email: dladyfashion87@gmail.com
Phone: 9046200141
Address: Bablabon, Chandannagar, Nadia, West Bengal, India
PIN: 741509
GSTIN: 19CJBPM7366R1Z8

By using dladyfashion.com or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.