Contact information

Welcome to Dlady Fashion, your trusted destination for stylish and affordable women’s fashion. We are committed to making your online shopping experience simple, convenient, and enjoyable. Whether you have a question about our products, need help with an order, want information about shipping, or require assistance after your purchase, our customer support team is here to help.

At Dlady Fashion, we believe that good customer service is just as important as offering beautiful fashion. We value every customer and aim to respond to your questions with clear, helpful, and timely assistance.

Get in Touch With Dlady Fashion

If you have any questions, concerns, suggestions, or require assistance, please feel free to contact us through the information provided below.

Website: dladyfashion.com
Email: dladyfashion87@gmail.com
Phone: 9046200141
Business Category: Women Fashion
Address: Bablabon, Chandannagar, Nadia, West Bengal, India
PIN Code: 741509
GST No.: 19CJBPM7366R1Z8

Our customer support team is available to assist you with product information, orders, delivery-related questions, returns, refunds, exchanges, and other shopping concerns.

Customer Support

We understand that online shopping can sometimes raise questions before or after placing an order. You may want to know more about a product’s features, size, availability, delivery time, payment options, or order status. Our support team is ready to provide assistance whenever you need it.

For faster assistance, please include relevant information in your message. If you are contacting us about an existing order, providing your order number, registered phone number, and the reason for contacting us can help us understand your request more quickly.

You can contact us for:

Product-related questions
Product availability and details
Size and style information
Order status
Order confirmation issues
Shipping and delivery questions
Address correction requests
Payment-related concerns
Cancellation requests
Return and exchange assistance
Refund-related queries
Damaged or incorrect product complaints
Website or checkout assistance
General feedback and suggestions

Contact Us by Email

For detailed questions, we recommend contacting us through email at:

dladyfashion87@gmail.com

Email is suitable for questions that require additional details or written information. When sending an email about an order, please mention your order number in the subject line or message whenever possible.

For example, you may include:

Order Number: Your order number
Customer Name: Your name
Registered Mobile Number: Your phone number
Reason for Contact: A short description of your issue

Providing complete information helps us understand your concern and provide an appropriate response.

Please avoid sending sensitive payment information, passwords, OTPs, card numbers, or banking credentials through email.

Contact Us by Phone

For customer assistance, you can contact us at:

9046200141

Our phone support is intended to help customers with general shopping and order-related questions. When calling regarding an existing order, please keep your order information available so that our team can assist you efficiently.

For your security, our representatives will never require you to share confidential information such as OTPs, passwords, ATM PINs, CVV numbers, or complete card details.

Our Business Address

Our business address is:

Dlady Fashion
Bablabon, Chandannagar, Nadia
West Bengal, India
PIN – 741509

This address represents our business contact location. Customers who require assistance regarding orders or products should contact us through our official phone number or email before visiting.

Product Assistance

Dlady Fashion specializes in Women’s Fashion, offering products selected for customers who want to explore stylish, attractive, and comfortable fashion options online.

If you need help choosing a product, you can contact our support team before placing your order. Depending on the product, our team may be able to provide available information regarding size, design, color, material, availability, or other product specifications.

Product images may sometimes appear slightly different from the actual product because of photography, lighting, screen settings, and manufacturing variations. If you have any concerns about a particular product, please contact us before purchasing so we can assist you with the available information.

Order-Related Assistance

Once an order has been placed through our website, customers may contact us if they need assistance regarding their order.

Please provide your order number whenever contacting us about an existing purchase. This allows our support team to identify the relevant order and understand the request.

You can contact us regarding:

Order confirmation
Order processing
Shipping status
Delivery updates
Incorrect delivery details
Product-related concerns
Cancellation requests
Return requests
Exchange requests
Refund questions

If you recently placed an order, please allow the normal processing and shipping period before requesting a delivery update. Delivery timelines can vary depending on the destination, courier service, operational conditions, holidays, weather, and other circumstances.

Shipping and Delivery Questions

We understand how important timely delivery is to our customers. If you have a question regarding the shipping or delivery of your order, please contact our support team.

When contacting us about delivery, please provide your order number and registered contact details. We can then review the available order information and guide you regarding the next steps.

Customers should ensure that their shipping address, PIN code, phone number, and other required information are correct when placing an order. Incorrect or incomplete information may cause delivery delays or unsuccessful delivery attempts.

Returns, Exchanges and Refunds

If you have a question about returning, exchanging, or receiving a refund for an eligible product, please contact our customer support team.

Return and exchange requests may be subject to product-specific conditions and our applicable return policy. Customers are encouraged to review the relevant policy before submitting a request.

If you receive an item that appears damaged, defective, incorrect, or different from what was ordered, please contact us as soon as possible with the relevant order details. Depending on the situation, we may request photographs or additional information to evaluate the issue.

Refund processing times can vary depending on the payment method and financial institution involved. Once an approved refund is initiated, the time taken for the amount to reflect in the customer's account may depend on the relevant payment provider or bank.

Payment Assistance

If you experience an issue while completing payment on our website, please contact us with details of the problem.

For your safety, never share your OTP, UPI PIN, card PIN, CVV, password, or other confidential financial information with anyone claiming to represent Dlady Fashion.

If a payment has been deducted but your order confirmation has not been received, contact our support team with the relevant transaction and order information. Our team can guide you regarding the appropriate next steps.

Address Changes

If you have entered an incorrect delivery address after placing an order, contact us as soon as possible.

Address changes may not always be possible once an order has been processed or handed over to the delivery partner. Therefore, customers should carefully verify their shipping information before completing an order.

When requesting an address correction, provide your order number and the correct delivery details. Our team will review the request and advise you based on the current status of the order.

Damaged or Incorrect Products

Customer satisfaction is important to us. If your delivered product appears damaged, defective, or incorrect, please contact us promptly.

To help us investigate the issue, you may be asked to provide:

Order number
Customer name
Registered phone number
Description of the issue
Clear photographs of the received product
Photographs of the packaging, where applicable

Please retain the original product packaging until your issue has been resolved, especially if a return or replacement is being considered.

Feedback and Suggestions

We value customer feedback because it helps us improve our products, services, website, and shopping experience.

If you have suggestions regarding our product range, website experience, customer service, delivery experience, or anything else related to Dlady Fashion, we would be happy to hear from you.

You can send your feedback to:

dladyfashion87@gmail.com

Every genuine suggestion helps us understand what our customers expect and how we can improve.

Business and General Enquiries

Dlady Fashion also welcomes general enquiries related to our business and online store.

For business-related questions, partnerships, product-related discussions, or other professional enquiries, please contact us using our official email address.

Email: dladyfashion87@gmail.com
Phone: 9046200141

Please provide a clear subject and sufficient information in your message so that we can understand the purpose of your enquiry.

Stay Safe While Shopping Online

Your online safety is important to us. Dlady Fashion customers should always use the official website and verified contact details when communicating with our business.

For your protection:

Never share your OTP with anyone.
Never share your UPI PIN.
Never share your ATM or card PIN.
Never provide your complete card details to unknown persons.
Do not share account passwords.
Be cautious of suspicious payment requests.
Verify unexpected calls or messages before making payments.
Use the official Dlady Fashion website when placing orders.

If someone claims to represent Dlady Fashion and asks for confidential financial information, do not provide it.

Why Contact Dlady Fashion?

We aim to provide a customer experience based on trust, transparency, convenience, and helpful communication. From discovering a product to receiving an order, we want our customers to feel supported throughout their shopping journey.

Our team can help you understand product information, resolve order-related concerns, guide you through applicable policies, and answer general questions about our online store.

We encourage customers to contact us whenever they need genuine assistance rather than relying on unverified information from third parties.

Our Commitment to Customers

At Dlady Fashion, our customers are at the heart of our business. We continuously work to improve our products, website experience, customer support, and overall service.

We understand that every customer may have different questions and requirements. That is why we aim to handle enquiries professionally and provide useful information wherever possible.

Our goal is to build a long-term relationship with our customers by offering a convenient Women’s Fashion shopping experience supported by responsive customer service.

Frequently Asked Contact Questions

How can I contact Dlady Fashion?

You can contact us by email at dladyfashion87@gmail.com or by phone at 9046200141.

What is the Dlady Fashion website?

Our official website is dladyfashion.com.

Where is Dlady Fashion located?

Our business address is Bablabon, Chandannagar, Nadia, West Bengal, India – 741509.

Can I contact you about an existing order?

Yes. Please contact us with your order number and registered contact details so we can better understand your request.

Can I ask about a product before purchasing?

Yes. If you have questions about a Women’s Fashion product, you can contact our support team before placing your order.

How do I ask about a return or refund?

You can contact us through our official email or phone number. Please provide your order number and details of your concern.

What information should I include in an email?

For order-related enquiries, include your name, order number, registered phone number, and a clear description of your concern.